Yes. We mandate non-toxic, paediatrician-approved cleaning agents in all homes with young children. The professional is trained to use diluted, fragrance-free solutions especially on floors and low surfaces.
Absolutely. During profiling, we note the ages of all children. We then match a professional with proven experience managing siblings or mixed-age groups, ensuring each child receives appropriate attention.
Our coordinators are familiar with most JP Nagar apartment association regulations. The professional carries all required ID proofs, and we assist with any gate registration formalities your society requires.
Yes, extended hours or additional days can be arranged with 48 hours notice, subject to the professional's availability. We always try to accommodate extra cleaning or childcare needs during Diwali, holidays, or family events.
We maintain a standby pool of pre-briefed professionals for every active placement. In case of planned leave, we inform you 48 hours ahead and confirm the substitute. For emergencies, a replacement is dispatched within 4 to 6 hours wherever possible.
Yes, we offer flexible scheduling including late-evening and night-shift support for families with unconventional work hours, subject to professional availability. Discuss your specific timing requirements during the intake call and we will match accordingly.
Certainly. After we curate two to three matched profiles, you can speak with the candidates via video call or in person at your JP Nagar residence. We encourage families to discuss routines, expectations, and any specific concerns directly before finalising.