Privacy Policy

Effective Date: 15 Dec 2024 • Version: 1.2

1. INTRODUCTION

Welcome to RentaMaids 247. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how RentaMaids 247 ("Company", "we", "our", "us") collects, uses, maintains, and discloses information collected from users of the RentaMaids 247 mobile application and website services.

2. INFORMATION WE COLLECT

2.1 Personal Identification Information

• Identity Data: Name, username, or similar identifier
• Contact Data: Address, email, telephone numbers
• KYC Documents: Government-issued ID proofs for verification

2.2 Non-Personal Information

• Technical Data: IP address, browser type, time zone, OS
• Usage Data: How you use our website and services

2.3 Biometric & Sensory Data

• Digital Signatures for service agreements
• Voice Recordings for quality assurance

3. HOW WE USE YOUR INFORMATION

• Service Delivery: Process bookings and payments
• Safety: Background checks and identity verification
• Communication: Booking confirmations and support
• Legal Compliance: Resolve disputes and enforce agreements

4. DATA SHARING

We do not sell or rent your personal information. We may share data with payment processors, law enforcement (if required), and in the event of business transfers.

5. DATA SECURITY

We use SSL encryption, access controls, and periodic security audits to protect your data.

6. YOUR RIGHTS

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion (subject to legal retention)
• Withdrawal of Consent: Withdraw consent at any time

7. CONTACT US

For privacy inquiries, contact:
Email: privacy@rentamaids.com
Address: RentaMaids HQ, Cyber City, Gurugram, India